ESTA - Contact Us

We are here to help with your ESTA application at any stage of the process. Do not hesitate to reach out so we can provide you with assistance and support to the best of our knowledge.

We encourage you to review our FAQs section and the following information before contacting us.

Our customer support team will assist you with any questions you have once you submit an ESTA application using one of our processing services. Our team is multilingual and available 24/7 for your satisfaction. You can email us in English, German, French, Italian, and any other languages, and we will do our very best to reply to you within 24 hours and in your own language.

If you have submitted an ESTA application, you should receive your ESTA in less than 72 hours in the majority of cases. Please check your spam or junk folder before contacting us if you still have not received your decision in around 72 hours.
Please submit the contact form on this page, or email us directly at: info@esta-schweiz.ch

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